Performance management's impact on an organization can be directly felt in the bottom line. Companies with high turnover and poor employee retention rates experience lower employee morale and increased expenses in recruiting and training. Understanding the strengths and development needs of staff can guide employees toward a long-term career track. Communicating the keys to success is even more critical in long-term productivity and retention.
Our Giving Results-Oriented Feedback course will provide methodologies for each phase from goal setting to coaching to feedback. Exercises offer an opportunity for participants to begin developing their personal objectives as well as imparting techniques to manage the monitoring, coaching, and appraisal feedback phases of the process.
You Will Learn:
This course can be customized in various ways. Areas of concentration have incorporated the aspects of upward and downward feedback; focused on self appraisal; or included practice with managing discussions with below average performers.
- The components and benefits of the performance management cycle
- The characteristics of effective feedback
- Techniques for each phase of the process:
- Goal Setting
- Employee Monitoring
- Coaching & Development
- Feedback & Discussion
- How to prepare for the evaluation dialogue
- A conversation model